Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Bryce Wagner

Hamburg,PA

Summary

Highly efficient machine operator well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.



Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

6
6
years of professional experience

Work History

Crew Member

Burger King
10.2023 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Took orders, prepared meals, and collected payments.

Production Operator

Mt. Joy Wire Corporation
09.2021 - 04.2022
  • Replenished materials and supplies as needed to maintain production.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Inspected and adjusted work performed to meet expectations.
  • Performed production operations necessary for rigging.
  • Improved production efficiency by optimizing machine settings and conducting routine maintenance.
  • Made sure that products were produced on time and are of good quality.
  • Inspected products and machines to maintain quality and efficiency.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Weighed and measured items to prevent waste and meet quality standards.
  • Loaded supplies into machines by hand or by hoist.
  • Reviewed production schedules and streamlined processes.
  • Inspected final products to assess compliance with quality standards and established tolerances.

Machine Operator

Land O' Lakes
06.2019 - 08.2021
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Suggested specific ideas for process, productivity and safety improvements.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Managed and monitored processes and machine systems by observing readings on control boards.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Operated multiple machines simultaneously to meet production requirements.

Electronics Sales Associate

Target
05.2018 - 07.2019
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Utilized company-provided resources such as brochures or demo stations to engage customers in interactive learning experiences about new products or upcoming releases.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided expert guidance for customers seeking technical support or troubleshooting advice on their electronics purchases.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Participated in ongoing training opportunities to enhance product knowledge and refine selling techniques for continued professional growth within the role of Electronics Sales Associate.
  • Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
  • Developed rapport with repeat clients by remembering personal preferences and delivering consistently exceptional service experiences.

Education

Associate of Science - Computer Science

Kutztown University of Pennsylvania
Kutztown, PA
05.2027

High School Diploma -

Hamburg Area High School
Hamburg, PA
06.2017

Skills

  • Customer Service
  • Inventory Rotation
  • Multitasking and Organization
  • Order documentation
  • Goal-Driven
  • Picking and Packing
  • Pallet Jacks
  • Quality Assurance
  • Shipping and Labeling
  • Computer Skills
  • Forklift operation
  • Problem-Solving
  • Preventive Maintenance
  • Critical Decision-Making
  • Strong Work Ethic
  • Attention to Detail

Accomplishments

BSA Eagle Scout Award

Additional Information

Versatile skillset due to moving and working in several different industries (i.e. customer service, warehouse work, production, and food service) now settled down and prepared to utilize those skills

Timeline

Crew Member

Burger King
10.2023 - Current

Production Operator

Mt. Joy Wire Corporation
09.2021 - 04.2022

Machine Operator

Land O' Lakes
06.2019 - 08.2021

Electronics Sales Associate

Target
05.2018 - 07.2019

Associate of Science - Computer Science

Kutztown University of Pennsylvania

High School Diploma -

Hamburg Area High School
Bryce Wagner