Pursuing a secondary position to utilize extensive customer service skills. Committed to excellence with a focus on detail and pride in work. Reliable and punctual, fostering positive team dynamics.
Overview
5
years of professional experience
1
Certification
Work History
Lithia Motors, Inc
Medford, OR
Reporting Specialist
10.2024 - Current
Job overview
Streamlined report generation processes through automated workflows.
Produced daily, weekly, and monthly summaries of key performance indicators.
Developed robust reporting systems for comprehensive financial data analysis.
Lithia Motors, Inc
Medford, OR
Vehicle Inventory Administrator
08.2022 - 10.2024
Job overview
Reviewed documents for accuracy and processed lien payoffs via check or EFT/ACH using LPP program.
Resolved issues efficiently through strong problem-solving skills.
Recognized by management for delivering exceptional customer service consistently.
Organized and prioritized tasks to achieve service goals effectively.
Big Sign FX
Central Point, OR
Inside Sales Representative
09.2021 - 07.2022
Job overview
Researched customer needs and preferences to identify opportunities for new business.
Contributed ideas for improving internal processes related to sales operations.
Maintained detailed records of customer interactions, orders and account status updates.
Generated leads through cold calling potential clients.
Conducted outbound calls to existing clients to upsell products or services.
Developed and maintained relationships with key customers to ensure customer satisfaction.
Round Table Pizza, Inc
Medford, OR
Assistant General Manager
11.2020 - 05.2021
Job overview
Maintained accurate records of employee attendance, payroll data, and sales figures.
Analyzed sales data to identify growth opportunities and emerging trends.
Identified cost-saving measures and operational efficiency improvements.
Assisted in recruitment by conducting interviews with prospective candidates.
Education
North Medford High School
Medford, OR
High School Diploma
06-2014
Lane Community College
Eugene, OR
Associate of Arts from Audio Engineering
Skills
Data analysis
Report generation
Financial reporting
Workflow automation
Key performance indicators
Customer service
Accomplishments
Employee Recognition Award - Received for being an upstanding Employee following Lithia's Core Values