BWAABI AMAJUWON III
Delivery Driver
Salineville,NY
Summary
Knowledgeable and dedicated customer service professional with extensive experience in healthcare and sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
Retail Sales Consultant
AT&T
Weirton, West Virginia
11.2017 - 05.2018
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention
- Answered product questions with up-to-date knowledge of sales and store promotions
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
- Answered customer questions regarding merchandise and pricing.
Sales Representative
MarketSource
Niles, OH
09.2017 - 01.2019
- Catered product launches specifically and successfully towards clientele to meet business objectives and support customer relations
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness
- Provided sales consultations on functional and stylistic benefits of each custom product
- Generated and followed up on lead lists resulting from specific marketing campaigns
Customer Service Representative
Morneau Shepell
Pittsburgh, PA
03.2019 - 04.2021
- Recommended health benefits information to customers, thoroughly explaining details
- Consulted with outside parties to resolve discrepancies and create effective solutions
- Answered customer telephone calls promptly to avoid on-hold wait times
- Collected customer feedback and made process changes to exceed customer satisfaction goals 100%
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
Amazon Delivery Associate
Howlett Logistics
Canfield, OH
08.2021 - 06.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Evaluated products for damage prior to drop-off and documented reasons for returns.
- Read maps, followed oral and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers.
Delivery Associate
Belmont Logistics
Pittsburgh, PA
04.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Fostered positive working relationships with regular customers.
- Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers.
Order Filler
Walmart
Wintersville, OH
05.2018 - 11.2018
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Checked inventory and selected products from specific locations based upon availability.
- Prepared and checked outbound shipments for accuracy.
Stocker
Costco
Pittsburgh, PA
09.2017 - 05.2018
- Performed inventory counts and stocked merchandise.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Created balanced pallets to support efficient and safe sales floor replenishment.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Education
Associate of Arts - Business Administration
Brookdale Community College
Lincroft, NJ12.2015
High School Diploma -
Edison High School
Richmond, OH05.2010
Certificate of Completion : IT - Information Technology
Jefferson Vocational School
Bloomingdale, OH05.2010
Skills
- Sales Expertise
- Inbound and Outbound Calling
- Creative problem solving
- Good listening skills
- Technical Support
- POS systems expert
- Logistics knowledge
- Knowledge of state roads and highways
- Map reading and navigation skills
- Order picking and processing
Writing, Poetry, & Working with Technology
My writing is a gift from God. I write about what is in my heart. I've been writing poetry for a few years now and already have 2 books out that I've self-published and am currently working on my third. I have always been the wiz in my family when it comes to technology. It seems that everyone comes to me for help with their tech problems. I feel this is my niche and where I feel the most comfortable in a career setting.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
God will see me through all things. I will give my absolute best working to improve my plight and not worry about what perils shall befall me today or tomorrow. For as long as I have breath, there is always more work to be done
Bwaabi Shaawe Amajuwon III
Timeline
Amazon Delivery Associate
Howlett Logistics
08.2021 - 06.2022
Delivery Associate
Belmont Logistics
04.2021 - Current
Customer Service Representative
Morneau Shepell
03.2019 - 04.2021
Order Filler
Walmart
05.2018 - 11.2018
Retail Sales Consultant
AT&T
11.2017 - 05.2018
Stocker
Costco
09.2017 - 05.2018
Sales Representative
MarketSource
09.2017 - 01.2019
Associate of Arts - Business Administration
Brookdale Community College
High School Diploma -
Edison High School
Certificate of Completion : IT - Information Technology
Jefferson Vocational School
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