Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cadance Dean

Winfield,AL

Summary

skilled at fostering client relationships and enhancing financial outcomes, my time at Med360 advanced my skills in customer service and scheduling appointments. I excelled in privacy and confidentiality, significantly improving patient trust. My proactive approach and effective communication have been vital in achieving optimal care coordination and customer satisfaction.

Overview

2024
2024
years of professional experience

Work History

Patient Representative

Med360
  • Addressed payment concerns, fostering trust and improving financial outcomes.
  • Utilized quick resolution techniques for a wide range of patient challenges.
  • Scheduled appointments for patients and placed reminder calls 48 hours before office visits
  • Facilitated communication between patients, families, and medical professionals for optimal care coordination.

Nail Technician

Glamour Nail & Tan
02.2020 - 07.2023
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Communicated effectively with management concerning important customer issues.

Education

Diploma -

Marion County Highschool
Guin, AL
05.2023

Skills

  • Customer service
  • Privacy and confidentiality
  • Scheduling appointments
  • Insurance verification

Timeline

Nail Technician

Glamour Nail & Tan
02.2020 - 07.2023

Patient Representative

Med360

Diploma -

Marion County Highschool

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Cadance Dean