Caden Sivertson
San Antonio,Texas
Summary
Enthusiastic and motivated individual, passionate about customer service. Team player that works well independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Passionate about customer service and achieving organizational objectives. Experience in stocking inventory and providing top-notch customer service. Fast learner and willing to learn new skills within the customer service field.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
AutoZone
06.2023 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Performed inventory control, such as counting, and stocking merchandise.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Met customer needs through polite, friendly and attentive service.
- Helped customers complete purchases, locate items, and join reward programs.
Lawn Mower
Private Residents
05.2021 - Current
- Removed rocks and other items from lawn for mower safety and clean appearance.
- Greeted property owners and other individuals on property to maintain friendliness.
- Used hand and power tools to maintain plantings and green spaces.
- Communicated with supervisor to plan daily tasks.
- Maintained routine landscaping schedules to boost lawn health.
- Complied with safety procedures to avoid mishaps from lawn equipment and tools.
- Edged sidewalks, driveways and landscape features using line trimmer.
- Removed weeds, hazards and debris from common pathways to improve usability.
Volunteer
Smithson Valley High School
08.2019 - 05.2023
- Assisted with special events or programs.
- Used strong interpersonal communication skills to convey information to others.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
- Assisted program manager with planning and fundraising responsibilities.
- Maintained clean, neat and operational facilities to serve program needs.
- Greeted visitors and answered questions about program, requirements and opportunities.
- Developed monthly schedules and assignments for volunteer staff.
Education
High School Diploma -
Smithson Valley High School
New Braunfels, TX05.2023
Skills
- Team Oriented
- Stocking and Replenishing
- Complex Problem Solving
- Adaptable and Flexible
- Active Learning
- Youth Ministry
- Telephone Etiquette
- Customer Service and Assistance
- Customer Satisfaction
- Team Collaboration and Cooperation
Timeline
Customer Service Representative
AutoZone
06.2023 - Current
Lawn Mower
Private Residents
05.2021 - Current
Volunteer
Smithson Valley High School
08.2019 - 05.2023
High School Diploma -
Smithson Valley High School
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