Caiala Alves
Ponte Vedra
Summary
Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Overview
1
1
year of professional experience
Work History
Crew Member
Wendy's
Saint Johns
08.2024 - Current
- Resolved customer complaints in a professional manner.
- Maintained an organized work area to ensure efficient operations.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Assisted management team with inventory counts of food products and beverage supplies.
- Informed customers about daily specials in an engaging manner.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Served food quickly for positive guest experiences.
- Interacted pleasantly with guests to deliver quality customer service.
Education
High School Diploma -
Allen D. Nease High School
Ponte Vedra, FL05-2025
Skills
- Customer service
- Cash handling
- Food preparation
- Teamwork
- Effective communication
- Fixing the Coca-Cola Freestyle machine
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Elementary
Timeline
Crew Member
Wendy's
08.2024 - Current
High School Diploma -
Allen D. Nease High School