Caiden Parsons
Lawrence,KS
Overview
4
4
years of professional experience
Work History
Shift Lead Manager
Einstein Bagels
10.2024 - Current
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Server
Red Lobster
06.2023 - 01.2024
- Enhanced customer satisfaction for all my guests through attentive and proactive service.
- Upsold various menu items and adult beverages to boost sales and revenue for my company.
- Maintained a golden standard of cleanliness and organization in the dining area to create a welcoming environment.
Swim Instructor
Goldfish Swim School
04.2022 - 08.2022
- Facilitated engaging and effective swim lessons for students ages 1-12 and worked with all skill levels.
- Demonstrated patience and adaptability to cater to individuals’ learning needs.
Cashier
Home Depot
09.2021 - 03.2022
- Process customer transactions quickly and accurately
- Provide excellent customer service
- Handle cash credit and returns
Education
Bachelor of Science - Business Analytics
University of Kansas
Lawrence, KS05.2026
Skills
- Operations management
- Multitasking and organization
- Guest engagement
- Marketing
Websites
Affiliations
- Alpha Tau Omega Health and Safety Chair December 2023 – August 2024
- Promotes a culture of safety through consistent communication and awareness initiatives.
- Fosters an environment of healthy masculinity through group activities and presentations.
- Collaborates with university officials to ensure compliance with all health and safety regulations.
Timeline
Shift Lead Manager
Einstein Bagels
10.2024 - Current
Server
Red Lobster
06.2023 - 01.2024
Swim Instructor
Goldfish Swim School
04.2022 - 08.2022
Cashier
Home Depot
09.2021 - 03.2022
Bachelor of Science - Business Analytics
University of Kansas
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