Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caitlin Hall

Crawfordville

Summary

Detail-oriented customer service professional with strong communication and problem-solving skills. Experienced in managing customer inquiries and supporting patients, ensuring a positive experience in fast-paced environments.

Overview

5
5
years of professional experience
4
4
Certifications

Work History

Customer Service Staff Member

Publix Grocery Store
Crawfordville
06.2022 - Current
  • Guided customers through product inquiries and store navigation, enhancing their shopping experience.
  • Maintained store cleanliness and organization throughout daily operations.
  • Resolved customer complaints with professionalism, leading to improved satisfaction.
  • Coordinated with team members to streamline workflow during busy periods, ensuring efficient service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Youth Soccer Referee

Medart Recreational Park
Crawfordville
12.2020 - Current
  • Clarified game regulations for players, coaches, and parents to ensure understanding and compliance.
  • Managed game flow by coordinating with assistant referees and timekeepers.
  • Mediated disputes between players and coaches, promoting sportsmanship and fair play.
  • Explained disputed calls to team members, parents, and guardians, fostering transparency and trust in officiating.

Chiropractic Therapy Assistant

Fiorini Chiropractic Center
Crawfordville
09.2023 - 03.2024
  • Administered electrical stimulation therapies, ensuring proper application of modalities like interferential stimulation to optimize therapeutic effects.
  • Assisted physical therapists in delivering tailored treatments to improve recovery outcomes for patients with various injuries and illnesses.
  • Monitored patient comfort levels during therapy sessions, adjusting treatments to enhance patient experience.
  • Communicated effectively with patients, addressing concerns and providing support.
  • Maintained cleanliness and organization of therapy spaces to ensure safety.
  • Prepared hot and cold packs according to physician orders.

Education

Associate Degree in Nursing - Nursing

Tallahassee State College
Tallahassee, FL
05-2027

Associate of Science - Nursing Pre-requisite

Tallahasse State College
Tallahassee, FL
05-2025

High School Diploma -

Wakulla High School
Crawfordville, FL
05-2024

Skills

  • Customer service
  • Communication skills
  • Team collaboration
  • Conflict resolution
  • Patient assessment
  • Electronic health records
  • Patient care

Certification

Certified Nursing Assistant

Timeline

Chiropractic Therapy Assistant

Fiorini Chiropractic Center
09.2023 - 03.2024

Customer Service Staff Member

Publix Grocery Store
06.2022 - Current

Youth Soccer Referee

Medart Recreational Park
12.2020 - Current

Associate Degree in Nursing - Nursing

Tallahassee State College

Associate of Science - Nursing Pre-requisite

Tallahasse State College

High School Diploma -

Wakulla High School
Caitlin Hall