Caitlin Shelton
Perry,GA
Summary
Dynamic HR Director and Office Manager with a proven track record at Doorpost Management, enhancing workplace efficiency and employee performance. Expert in developing HR policies and leading teams with exceptional communication and leadership skills. Achieved significant improvements in employee attendance and office operations, demonstrating adaptability and a keen eye for detail.
Overview
5
5
years of professional experience
Work History
Human Resources Director
Doorpost Management
Augusta, GA
02.2023 - Current
- Developed efficient systems to monitor employee attendance records, and administered disciplinary actions when necessary.
- Led workshops focused on promoting workplace safety.
- Developed and implemented HR policies and procedures.
- Analyzed employee performance metrics to pinpoint improvement areas.
- Developed comprehensive job descriptions.
- Conducted exit interviews to highlight HR enhancement opportunities.
Office Manager
Westmoreland Family Dentistry
Augusta, GA
01.2021 - 01.2023
- Ensure healthy interactions with patients.
- Cultivated strong connections with team members.
- Maintained effective office schedule management.
- Facilitated morning huddles and monthly staff meetings.
- Increased efficiency in collection rates.
- Developed and implemented office policies and procedures.
Office Manager
ABLE Pediatrics
Augusta, GA
07.2019 - 11.2020
- Enhanced office operations for maximum efficiency.
- Distributed responsibilities to suitable staff members and departments.
- Managed and maintained the budget.
- Facilitated communication to address concerns between staff and patients.
- Maintained filing system for records, correspondence and other documents.
Education
B.S. - Biology
Mercer University
Macon, GA05.2019
Skills
- Communication
- Problem Solving
- Critical Thinking
- Teamwork
- Time Management
- Leadership
- Organization
- Attention to Detail
- Adaptability
- Responsibility
Accomplishments
- Nominated for the International Foreign Language Honor Society Phi Sigma Iota
- National Honors Society
Organizational and Community Involvement
- Reformed University Fellowship (RUF) Ministry Team Leader
- RUF Community Group Leader
- RUF Officer
- Macon Volunteer Clinic Dental Assistant
- Big Brothers Big Sisters of America
Timeline
Human Resources Director
Doorpost Management
02.2023 - Current
Office Manager
Westmoreland Family Dentistry
01.2021 - 01.2023
Office Manager
ABLE Pediatrics
07.2019 - 11.2020
B.S. - Biology
Mercer University
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