Caitlin Wolsky
Forked River
Summary
Dedicated teller with a strong focus on exceptional customer service and transaction accuracy. Committed to maintaining compliance and fostering team collaboration to enhance branch efficiency.
Overview
9
9
years of professional experience
Work History
Teller II
TD Bank
04.2024 - Current
- Processed customer transactions efficiently, ensuring accuracy in cash handling and record-keeping.
- Assisted customers with account inquiries, providing exceptional service to enhance satisfaction.
- Maintained compliance with bank policies and procedures to mitigate risks and ensure security.
- Collaborated with team members to streamline workflows, improving overall branch efficiency.
- Trained new tellers on operational procedures, fostering a knowledgeable and productive team environment.
- Monitored cash drawer balances regularly, implementing corrective actions for discrepancies as needed.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Crew Memeber
Dunkin' Donuts
11.2017 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated cash register accurately, processing transactions efficiently to minimize wait times.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
- Trained new crew members on procedures and best practices, fostering a supportive work environment.
Process Server
Blue Process LLC
08.2017 - Current
- Maintained accurate records of service attempts and outcomes for documentation purposes.
- Delivered legal documents efficiently to ensure compliance with court deadlines.
- Developed protocols for handling sensitive information during service execution, ensuring confidentiality.
- Handled conflict resolution professionally when encountering confrontational situations during document deliveries, maintaining composure under pressure.
Education
High School Diploma -
Kittatinny Regional High School
Newton, NJ06-2013
Skills
- Exceptional customer service
- Strong work ethic
- Transaction processing accuracy
- Compliance, banking laws, and regulations
- Pleasant and personable
- Team Collaboration
Timeline
Teller II
TD Bank
04.2024 - Current
Crew Memeber
Dunkin' Donuts
11.2017 - Current
Process Server
Blue Process LLC
08.2017 - Current
High School Diploma -
Kittatinny Regional High School