Caitlyn Chenard
Starbucks
Rocky Mount,VA
1
Language
8
years of professional experience
Dedicated professional with over 8 years of experience in leadership, fast-paced environments, customer service and a passion for connecting with others. Resourceful and adaptable quick learner. Often collaborates with peers to continually improve experiences for customers and coworkers. Praised by peers for fostering a positive environment and demonstrating exceptional attention to detail.
Work History
Barista Trainer
3 Years 8 Months- Learned quickly and thrived in a fast-paced environment, showcasing strong work ethic and time-management while delivering exceptional customer service.
- Consistently met customer needs by following company inventory guidelines, contributing to improved customer satisfaction and repeat business.
- Worked effectively with team members to create a positive atmosphere, leaving room for collaboration and enhancing overall service quality.
- Oversaw training new baristas, demonstrating strong communication skills and a commitment to team success and development.
- Made strong connections with every customer to ensure satisfaction and provide a third place.
Shift Supervisor
2 Years 2 Months- Led team to boost customer satisfaction and sales through effective management and conflict resolution.
- Managed shift operations, cutting wait times and enhancing customer satisfaction.
- Managed inventory levels to ensure product availability and reduce waste, optimizing costs.
- Enhancing service quality and increasing repeat business by ensuring customers are satisfied.
Shift Supervisor
2 Years 5 Months- Led daily operations, boosting team output and customer satisfaction.
- Trained staff, enhancing service quality and reducing errors.
- Closely monitored inventory while cutting waste and optimizing resources.
- Assisted customers in finding suitable products that align with nutrition goals and dietary restrictions.
- Handled cash operations and ensured accurate data entry.
Education
High School
Skills
Team Leadership
Time Management
Conflict Resolution
Customer Engagement
Inventory Control
Problem-solving
Languages
English
Timeline
Barista Trainer
Starbucks
12.2022 - CurrentRead More
Shift Supervisor
Starbucks
10.2020 - 12.2022Read More
Shift Supervisor
Smoothie King
06.2018 - 11.2020Read More
James Monroe High School
High School
Read More