Caitlyn Wofford
Phoenix,Arizona
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Speedway Gas Station
Farmington, NM
03.2023 - 08.2023
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
Cashier
Pizza Hut
Durango, CO
06.2022 - 11.2022
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
Server
Red Lobster
Farmington, NM
01.2020 - 05.2022
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained records of transactions made during shift as required by law or company policy.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
Education
GED -
New Mexico Youth Challenge Academy
Roswell, NM01-2015
Skills
- Customer Assistance
- Cash Handling
- Returns processing
- Drawer balancing
- ID Verification
- Payment Processing
- Customer Service
- POS Systems
- Sales expertise
- Liquor regulations and compliance
- Liquor Law Compliance
- Ordering and stocking
- Cleaning and sanitizing
- Credit and cash transactions
- Customer service excellence
- Guest inquiries
- Order Taking
- Money Handling
Certification
- Peer Support Certified
- Typing
Languages
English
Professional
References
- Zachary Thorsheim- (970) 769-4622
- Bret Morrison- (505) 325-5222
- James Duran- (505) 258-0447
References
References available upon request.
Timeline
Cashier
Speedway Gas Station
03.2023 - 08.2023
Cashier
Pizza Hut
06.2022 - 11.2022
Server
Red Lobster
01.2020 - 05.2022
GED -
New Mexico Youth Challenge Academy
Similar Profiles
Brigido VargasBrigido Vargas
Cashier at Speedway Gas StationCashier at Speedway Gas Station
Nicholas KanouseNicholas Kanouse
Store Clerk at Speedway Gas StationStore Clerk at Speedway Gas Station
Craig EngelhardtCraig Engelhardt
Assistant Manager at Speedway Gas StationAssistant Manager at Speedway Gas Station
Mya MoncadaMya Moncada
Cashier at Speedway Gas StationCashier at Speedway Gas Station
Joshua Diaz VargasJoshua Diaz Vargas
Technical Sales Representative at Syensqo (Cytec Industries)Technical Sales Representative at Syensqo (Cytec Industries)