Caitlynn Lemieux
Arlington
Summary
Dynamic professional with extensive experience at Vermont Permanency Initiative, excelling in crisis management and team leadership. I have been committed to creating a safe and inclusive environment for residents through cultural sensitivity, innovative activity planning, and providing support. Certified in ARC and TCI, I effectively foster positive environments while ensuring compliance and safety standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Residential Coordinator
Vermont Permanency Initiative
09.2017 - Current
- Began work in 2017 as residential counselor, was promoted in 2019 to residential supervisor, was again promoted to residential coordinator 2023
- Developed and implemented service programming and operational guidelines to meet residents' needs and preferences.
- Maintained important organizational paperwork and resident data.
- Managed maintenance of facilities' physical condition, inspecting grounds regularly to identify and coordinate needed repairs and upkeep.
- Regularly communicated with families to report any incidents and address and concerns
- Assisted in trainings for therapeutic crisis intervention (TCI)
- Completed weekly supervision with staff members to ensure best treatment of youth
- Provided and promoted positive relationship with youth and staff
- Provided crisis management and intervention during emergency situations.
- Evaluated student progress to identify areas of improvement and provide feedback.
Respite Care Provider
Respite
06.2012 - 08.2016
- Assisted residents with basic activities of daily living.
- Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Shift Manager
Burger King
09.2014 - 08.2015
- Exercised composure under pressure and in escalated customer service scenarios.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Education
Bachelor of Science - Sociology With Focus in Criminology
Virginia Polytechnic Institute/State University
Blacksburg, VA05-2017
Skills
- Team management
- Crisis management
- Resident monitoring
- Resident relations
- Activity planning
- Health and safety
- Policy enforcement
- Conflict resolution
- Reporting and documentation
- Computer Skills inclusive of MS Word, MS Excel, and MS Powerpoint
- Adaptability and flexibility
- Eagerness to learn new skills
Certification
- Certified through Cornell University to teach therapeutic crisis intervention (TCI)
- Certified in ARC (attachment, regulation, competency)
- Certfieid through American Red Cross as a Lifeguard
Timeline
Residential Coordinator
Vermont Permanency Initiative
09.2017 - Current
Shift Manager
Burger King
09.2014 - 08.2015
Respite Care Provider
Respite
06.2012 - 08.2016
Bachelor of Science - Sociology With Focus in Criminology
Virginia Polytechnic Institute/State University
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