Caleb Haas

GameStop

05.2011 - 08.2025

Responsible for 30 stores and more than 225 employees.
Contributed to training sessions for new employees on company policies and procedures.
Collaborated with teams to streamline daily operations and enhance overall efficiency.
Gained experience in conflict resolution techniques through hands-on training with team members.
Adapted quickly to changes in operational processes, ensuring minimal disruption in service delivery.
Supervised various locations, enforcing high-quality standards of operation.
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
Enhanced customer satisfaction, conducting regular store visits to ensure compliance with service standards.
Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.
Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
Cultivated strong relationships with store managers, offering guidance and support to achieve their targets.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.