Camarie Wheeler
Fresno,CA
Summary
Customer-oriented General Manager with 10+ years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
18
18
years of professional experience
1
1
Certification
Work History
General Manager
Arbys Resturant
Clarksville , IN
05.2019 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Administered employee discipline through verbal and written warnings.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Assembly Line Production Worker
Ficosa North American
Shelbyville, KY
04.2018 - 05.2019
- Organized production line equipment and materials for assembly tasks.
- Rotated through various positions on the assembly line as needed by management.
- Assembled components according to established procedures and safety protocols.
- Performed quality checks on products to ensure they met company standards.
- Communicated effectively with team members regarding production goals and objectives.
- Loaded and unloaded parts into machines for processing.
- Stacked finished products onto pallets in preparation for shipment from the facility.
- Assembled component parts of items and completed hand-finishing of final products.
- Boxed, labeled and moved items to keep production lines moving swiftly.
Assistant Store Manager
Taco Bell
Jeffersonville, IN
02.2016 - 05.2018
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Handled scheduling for store shifts to achieve adequate staffing.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Department Manager
McDonald's
Jeffersonville, IN
05.2006 - 04.2016
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Worked closely with sales associates to complete tasks.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Ensured compliance with all safety regulations in the workplace.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Identified training needs among staff members and organized relevant workshops accordingly.
- Delegated work to staff, setting priorities and goals.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Education
High School Diploma -
Jeffersonville High School
Jeffersonville, IN06-2007
Skills
- P&L Management
- Schedule Management
- Staff Supervision
- Sales
- Leadership and Team Building
- Budgeting and Cost Control
- Motivation
- Staff Training and Development
- Budgeting and Cost Control Strategies
- Labor Cost Controls
- Time Management
- Training and Development
Certification
- serv safe certified until 2028
Timeline
General Manager
Arbys Resturant
05.2019 - Current
Assembly Line Production Worker
Ficosa North American
04.2018 - 05.2019
Assistant Store Manager
Taco Bell
02.2016 - 05.2018
Department Manager
McDonald's
05.2006 - 04.2016
High School Diploma -
Jeffersonville High School
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