Detail-oriented leader with a strong focus on team collaboration and customer satisfaction. Successfully trained and mentored staff to improve service efficiency and foster a positive work environment.
Overview
3
3
years of professional experience
Work History
Restaurant Shift Lead
Almost Typical Kitchen
Chicago Heights, IL
07.2024 - Current
Supervised daily operations to ensure efficient service and high customer satisfaction.
Trained and mentored new staff on food preparation and safety protocols.
Implemented inventory management practices to optimize stock levels and reduce waste.
Collaborated with kitchen staff to streamline workflow and improve meal delivery times.
Hair Salon Manager
Lecalme Salon
Chicago, IL
08.2023 - Current
Oversaw daily salon operations to enhance customer satisfaction and service efficiency.
Managed staff schedules and ensured optimal coverage during peak hours.
Implemented inventory control measures to reduce waste and improve cost-efficiency.
Trained and mentored junior stylists, fostering skill development and teamwork.
Sales Associate
Burlington Coat Factory Warehouse
Lansing, IL
05.2024 - 08.2025
Assisted customers with product selection and inquiries to enhance shopping experience.
Organized merchandise displays to optimize store layout and improve accessibility.
Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
Monitored inventory levels, coordinating restocking efforts to maintain product availability.
Implemented promotional strategies to increase sales during seasonal events and clearance sales.
Resolved customer complaints promptly, enhancing satisfaction and fostering repeat business.
Team Member
White Castle
Munster, IN
12.2022 - 05.2024
Delivered high-quality customer service in fast-paced environment.
Operated kitchen equipment and maintained food safety standards consistently.
Collaborated with team to ensure efficient order preparation and delivery.
Trained new team members on operational procedures and customer interaction protocols.
Education
Neuroscience
University of Illinois At Chicago
Chicago, IL
05-2028
Skills
Team motivation
Complaint handling
Employee coaching
Sales monitoring
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Multitasking
Reliability
Excellent communication
Customer satisfaction
Organizational skills
Task prioritization
Sanitation standards
Interpersonal skills
Analytical thinking
Conflict resolution
Languages
English
Native or Bilingual
Spanish
Professional Working
Chinese (Mandarin)
Professional Working
Interests
Food Tourism
Sharing travel tips, recommendations, and insights with fellow enthusiasts
Fashion and Style
Personal Development and Self-Improvement
Reading
Participating in local clean-up initiatives
Fundraising Events
Youth mentor, providing guidance and support to empower the next generation of leaders