Canaan Johnson
Canton
Summary
Dynamic and dedicated server with a proven track record at Swensons Drive-Ins, excelling in effective customer upselling and POS operation. Known for cultivating strong customer relationships and promptly resolving complaints, ensuring a positive dining experience. Skilled in food inspection and committed to maintaining high standards of service and cleanliness.
Overview
3
3
years of professional experience
Work History
Server
Swensons Drive-Ins
06.2024 - 12.2025
- Bussed and reset trays to keep dining trays and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Caretaker
Threshold Services
01.2023 - 06.2024
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
Education
Bachelor's Degree - Accounting And Finance
Walsh University
North Canton, OH12-2026
Bachelor's Degree - Accounting And Finance
Youngstown State University
Youngstown, OH12-2025
High School Diploma -
South Range High School
Canfield, OH05-2020
Skills
- Daily specials memorization
- Order delivery practices
- Food inspection
- Hostess support
- POS operation
- Effective customer upselling
- Cash handling
- Dining customer service
- Server training
- Positive and professional
Accomplishments
I graduated from South Range High School, and while I was there I played soccer. My senior year I was awarded the "Mr.Youngstown" award for being an exemplary example of a student athlete that excelled in the classroom, on the field, and had great sportsmanship. I also was awarded All-American which is awarded to the top 60 something soccer players in all of America across all divisions.
Awards
Mr. Youngstown
First-team all-district
First-team all-state
First-team all-region
First-team all-american
Languages
English
Native or Bilingual
German
Elementary
Timeline
Server
Swensons Drive-Ins
06.2024 - 12.2025
Caretaker
Threshold Services
01.2023 - 06.2024
Bachelor's Degree - Accounting And Finance
Walsh University
Bachelor's Degree - Accounting And Finance
Youngstown State University
High School Diploma -
South Range High School