Candace Siler
Eglin Afb,FL
Summary
Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator
A Bright Smile Dental Care
Shreveport, LA
04.2025 - 04.2026
- Managed daily front desk operations, including patient check-in/check-out and greeting patients
- Scheduled appointments and maintained provider calendars
- Answered phones, returned voicemails, and handled general inquiries
- Registered new patients and verified insurance information
- Collected and posted patient payments accurately
- Coordinated treatment plans and presented treatment options to patients
- Collaborated with administrative and clinical teams to enhance office workflow and patient satisfaction
Collections Specialist (Remote)
Medallion Bank
05.2024 - 02.2025
- Provide empathetic aid to clients, addressing financial concerns while promoting solutions.
- Use negotiation and conflict resolution skills to help clients resolve outstanding debts.
- Maintain detailed records of interactions and payment plans.
Patient Care Coordinator
Greenberg Dental and Orthodontics
Altamonte Springs, FL
02.2021 - 07.2022
- Scheduled and managed appointments for clients, ensuring alignment with insurance and payment requirements.
- Communicated with clients and healthcare providers to triage emergencies and facilitate access to resources.
- Ensured high-quality client service while addressing challenges and concerns.
Online Technical Support
Sykes
Deland, FL
12.2019 - 02.2021
- Assisted users with payment tracking and platform integration issues, ensuring timely resolution.
- Demonstrated problem-solving ability by addressing priority customer concerns.
Education
Bachelor’s Degree - Sociology
University of Central Florida
Orlando, FLAssociate's degree - communications
Seminole State College
Sanford, FLTimeline
Patient Care Coordinator
A Bright Smile Dental Care
04.2025 - 04.2026
Collections Specialist (Remote)
Medallion Bank
05.2024 - 02.2025
Patient Care Coordinator
Greenberg Dental and Orthodontics
02.2021 - 07.2022
Online Technical Support
Sykes
12.2019 - 02.2021
Bachelor’s Degree - Sociology
University of Central Florida
Associate's degree - communications
Seminole State College