Candice Gomez
Pleasanton,TX
Summary
Dedicated and motivated professional eager to embrace new challenges and opportunities for growth. Committed to delivering exceptional results while showcasing a diverse skill set that enhances any team or organization. A proactive approach to problem-solving and adaptability in dynamic environments ensures a strong contribution to overall success. Enthusiastic about leveraging unique qualities to drive innovation and excellence in every endeavor.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Billing Clerk
The City Of Jourdanton
06.2025 - Current
- Executed billing tasks and recorded information in company databases.
- Managed invoicing and payment processing operations.
- Monitored outstanding invoices and performed collections duties.
- Handled account payments and provided information regarding outstanding balances.
Administrative Clerk
Frontier
02.2024 - 01.2025
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Arranged meetings and appointments and updated records to assist management.
Call Center Representative
Atascosa Health Center, Inc.
02.2023 - 03.2024
- Serves patients by assisting them, scheduling appointments, and maintaining records and accounts.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments by telephone.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients’ anxieties, answering questions.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Clerk
Benton City Water Supply
10.2020 - 11.2021
- Collect and process payment from customers over the counter, through the mail, and from other collection sites.
- Make courtesy phone calls to customers for abnormal meter readings.
- Establish new customer accounts.
- Prepare work orders for service connections, disconnects, and meter problems.
- Communicate with citizens and other City employees the necessary information regarding service, complaints, and other concerns.
- Perform a variety of clerical duties.
- Communicate closely with other City Departments and the Public.
- Perform data input on cycle billing, meter changes, and file maintenance.
- Post readings into the computer and make changes as are necessary to correct accounts.
- Prepare an assortment of printouts as necessary for the Company. Such reports include utility cutoffs, meter changes, and data analysis.
Certified Makeup Artist
Sephora
05.2018 - 09.2020
- Apply makeup to clients using a color palette and different tools such as mascara, sponges, eyebrow shapers, lip liners, brushes, and applicators.
- Apply makeup for big events including weddings, holidays, and outings.
- Set makeup with setting material.
- Apply touchups as necessary.
- Remove makeup from clothes if some is transferred.
- Use photographs or models for reference when consulting with clients on ideal look.
- Sketch designs for future looks.
- Ensure makeup looks natural and well-applied under different lighting.
- Match skin color to color palettes to determine best looks.
- Teach makeup application to clients.
- Suggest skin care routines.
- Work quickly and accurately under pressure.
- Wipe off makeup and reapply if client is unsatisfied.
- Maintain awareness of health and safety issues and legislation.
Sales Associate
Sephora
10.2017 - 02.2018
- Job dusggesting products, explaining and representing product use, and building clientele through follow-up consultations.
- A beauty advisor may also assist in replenishing merchandise, maintaining the cleanliness of the counter, and organizing stock areas for optimal sale.
Call Center Representative
Blue Shield Of California
10.2015 - 04.2016
- Answer incoming customer phone calls and take appropriate action for each call from broker.
- Maintain customer satisfaction based on explicit criteria set forth by the company.
- Attend mandatory training sessions to stay updated on company policy changes.
- Use company policies to determine if there can be an immediate resolution to a broker/customer issue or if that issue requires managerial input.
- Input data into the company computer platform to keep each broker record updated.
Sales Associate
The Teen Hut
11.2013 - 08.2014
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
- Operating cash registers, managing financial transactions, and balancing drawers.
Sales Representative
Lids
01.2011 - 04.2012
- Achieving established goals.
- Directing customers to merchandise within the store.
- Increasing in store sales.
- Superior product knowledge.
- Maintaining an orderly appearance throughout the sales floor.
- Introducing promotions and opportunities to customers.
- Cross-selling products to increase purchase amounts.
Education
Diploma -
Center for Academic Success
Skills
- Customer Service
- Call Center
- Clerical Experience
- Notary
Certification
- Texas Notary Public
- November 2025 to November 2029
Timeline
Billing Clerk
The City Of Jourdanton
06.2025 - Current
Administrative Clerk
Frontier
02.2024 - 01.2025
Call Center Representative
Atascosa Health Center, Inc.
02.2023 - 03.2024
Clerk
Benton City Water Supply
10.2020 - 11.2021
Certified Makeup Artist
Sephora
05.2018 - 09.2020
Sales Associate
Sephora
10.2017 - 02.2018
Call Center Representative
Blue Shield Of California
10.2015 - 04.2016
Sales Associate
The Teen Hut
11.2013 - 08.2014
Sales Representative
Lids
01.2011 - 04.2012
Diploma -
Center for Academic Success