Candy Appleby
Phoenix,AZ
Summary
Highly organized and detail-oriented Office Manager with over 20 years of experience in office administration, operations management, and team leadership. Adept at optimizing workflows, enhancing productivity, and ensuring seamless daily operations. Skilled in scheduling, compliance, financial management, and customer service, with a strong ability to foster positive patient and staff relationships. Known for implementing efficient processes, improving office efficiency, and maintaining a high standard of professionalism in fast-paced medical and cosmetic environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Office Manager
Beauty by Gal
Peoria
07.2023 - Current
- Knowledge to fill in all areas of the practice, front desk, back office, surgery, MA, ordering, sterilization, and anything that is required to function efficiently.
- Successfully completed 7 AAAHC Accrediation Surveys
- Improved team productivity by delegating tasks effectively and overseeing daily workflow.
- Facilitated smooth communication between front office and back office addressing concerns promptly to maintain harmonious work relationships.
- Strive for the highest patient-centered experience, regularly reviewing and adjusting practices to meet patient needs and expectations.
- Addressing workflow and scheduling issues, by analyzing and redesigning processes for improved efficiency, productivity and higher job satisfaction.
- Familiarity of referrals and authorizations
Office Manager
Peoria Cosmetic Surgery
Peoria, AZ
01.2003 - 07.2023
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Oversaw facilities and equipment cleanliness and safety for optimal patient experience.
- 20 years operating room experience. Sterile technique, Assisting, Mild conscious sedation with direct physician oversight, Circulating, PreOp, Recovery, Patient education of entire cosmetic journey.
- Developed and enforced policies and procedures in compliance of AAAHC credentialing to maintain highest standards of patient care and confidentiality.
- Built, designed and started Peoria Cosmetic Surgery with Dr. Richard Fisher
- Implementation and training of new software systems
Education
CST - Cosmetic Surgery Technician
Peoria Cosmetic Surgery
Peoria, AZ05.2003
Associate of Arts -
Glendale Community College
Glendale05-1990
Skills
- Professional and courteous
- Performance improvement
- Team leadership and motivation
- Compliance monitoring
- Medical practice operations
- Office Management
Certification
- Basic Life Support (BLS)
- OSHA Certified
- Certified EMT 1991
Timeline
Office Manager
Beauty by Gal
07.2023 - Current
Office Manager
Peoria Cosmetic Surgery
01.2003 - 07.2023
CST - Cosmetic Surgery Technician
Peoria Cosmetic Surgery
Associate of Arts -
Glendale Community College