Cappaicino Adams
Ada,OK
Summary
As a visionary Shop Owner/Operator at ShowTime 2.0 Barber Shop, I spearheaded operations, enhancing client satisfaction and retention through personalized services and rigorous staff training in cosmetology, barbering and customer service. My leadership fostered a culture of teamwork, attention to detail, and compliance with health standards, significantly contributing to the overall reputation for excellence.
Overview
1
1
year of professional experience
Work History
Salon Owner/Operator
ShowTime 2.0 Barber Shop
04.2024 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
- Coached employees on best practices in hair styling, coloring techniques, and other beauty treatments for professional growth.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
High School Diploma -
Star Spencer High School
Spencer, OK05-1995
Skills
- Upselling Services
- Employee Training
- Staff Management
- Salon Marketing
- Hair styling techniques
- Health and safety
- Customer Service
- Staff training/development
- Cosmetology
- Teamwork and Collaboration
- Attention to Detail
- Multitasking Abilities
- Reliability
Timeline
Salon Owner/Operator
ShowTime 2.0 Barber Shop
04.2024 - Current
High School Diploma -
Star Spencer High School
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