Detail-oriented professional with experience in team leadership and customer service. Recognized for effective multitasking and problem-solving abilities, ready to leverage skills to enhance operational efficiency and guest satisfaction.
Work History
Shift Leader
1 Year 11 Months
Slim Chickens | 07.2024 - 06.2026
Supervised daily operations, ensuring compliance with food safety and quality standards.
Optimized workflow efficiency by implementing process improvements in food preparation and service delivery.
Trained and mentored new team members on operational procedures and customer service best practices.
Managed inventory control, minimizing waste through effective stock rotation and ordering practices.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty to brand standards.
Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Babysitter
1 Year 8 Months
Hernandez Family | 04.2022 - 12.2023
Supervised children's activities, ensuring safe and engaging environments.
Developed and implemented age-appropriate learning activities to promote cognitive growth.
Communicated effectively with parents, providing updates on children's progress and behavior.
Managed daily schedules, including meals, nap times, and playtime routines.
Adapted quickly to individual children's needs, fostering trust and comfort in care routines.
Maintained cleanliness and organization in play areas to promote safety and hygiene.
Education
No Degree - Nursing
Northwest Vista College | San Antonio, TX | 09-2028
I studied nursing at northwest vista but currently not enrolled due to moving but I will soon continue to pursue my education