Cara Cook
Aurora,IL
Summary
I am a hardworking individual that can bring many good things to this company. I am skilled at interacting with customers and at collaborating with peers in order to perform tasks to the best of my ability. I excel at efficiently handling simultaneous tasks in order to provide peak customer satisfaction.
Overview
3
3
years of professional experience
Work History
Server
AC Marriot Hotel
St. Louis Park, MN
04.2022 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Upheld high standards of sanitation in accordance with health department regulations.
Sales Associate
Pure Hockey
Minnetonka, MN
07.2021 - 03.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Demonstrated product features and benefits for customers' needs.
- Developed promotional strategies to increase sales volume.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Education
Bachelor of Arts - Communications
Aurora University
Aurora, ILSkills
- Guest Engagement
- Sales Expertise
- Food Inspection
- Beverage Preparation
Affiliations
- Hockey Player
Languages
Spanish
Professional
Timeline
Server
AC Marriot Hotel
04.2022 - Current
Sales Associate
Pure Hockey
07.2021 - 03.2022
Bachelor of Arts - Communications
Aurora University
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