Cara Gassman
Terre Haute,IN
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
15
15
years of professional experience
Work History
Store Manager
Rural King
Terre Haute, IN
04.2020 - Current
- Established customer service standards and monitored staff compliance
- Recruited, trained and supervised new employees.
- Analyzed financial data to identify areas of improvement.
- Developed and implemented store plans that increased sales and improved profitability.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
Assistant Manager
Rural King
Bedford, IN
06.2015 - 01.2020
- Conducted regular performance reviews for employees to identify areas of improvement.
- Collaborated with management on developing strategic plans for achieving business goals.
- Supervised daily operations including scheduling shifts, assigning duties.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Sales Specialist
Lowe's
Bedford, IN
03.2010 - 01.2015
- Developed and implemented sales strategies to increase customer base.
- Built strong relationships with key accounts through regular visits and follow-ups.
Education
Some College (No Degree) - Social Work
University of Southern Indiana
Evansville, INHigh School Diploma -
Bedford North Lawrence High School
Bedford, INSkills
- Store operations oversight
- Project Management
- Employee Training
- Team Development
- Relationship building and management
- Recruitment and hiring
- New Store Opening
- Driving Store KPI's
Timeline
Store Manager
Rural King
04.2020 - Current
Assistant Manager
Rural King
06.2015 - 01.2020
Sales Specialist
Lowe's
03.2010 - 01.2015
Some College (No Degree) - Social Work
University of Southern Indiana
High School Diploma -
Bedford North Lawrence High School
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