Carina Reynolds
Bartlett,TN
Summary
Dedicated professional with strong customer relationship management and appointment scheduling skills. Experienced in enhancing patient satisfaction and streamlining front desk operations.
Overview
11
11
years of professional experience
Work History
Sales Consultant
Southern Glazer's Wine and Spirits
Memphis, TN
08.2025 - 02.2026
- Assisted clients in selecting products to enhance customer satisfaction and drive sales.
- Collaborated with team members to develop promotional strategies for new product launches.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Supported inventory management by tracking stock levels and facilitating timely replenishments.
Medical Receptionist
Stern Cardiovascular Foundation
Germantown, TN
12.2021 - 08.2025
- Managed patient scheduling and coordinated appointments to optimize clinic workflow.
- Assisted in maintaining electronic health records for accuracy and compliance with regulations.
- Communicated effectively with patients regarding insurance options and payment processes.
- Implemented new office procedures that improved patient check-in efficiency by streamlining workflows.
- Trained new staff on front desk operations, enhancing team performance and service quality.
Operational Support Technician
The Cheesecake Factory
Memphis, TN
08.2015 - 12.2021
- Verified payroll and PTO requests
- Daily balancing/bookkeeping
- Processed invoices
- Occasionally worked the cash register
- Guided new hires through orientation and onboarding
Education
High School Diploma -
Millington High School
Millington, TNSkills
- Time management
- Customer relationship management
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Patient registration
Timeline
Sales Consultant
Southern Glazer's Wine and Spirits
08.2025 - 02.2026
Medical Receptionist
Stern Cardiovascular Foundation
12.2021 - 08.2025
Operational Support Technician
The Cheesecake Factory
08.2015 - 12.2021
High School Diploma -
Millington High School