Summary
Overview
Work History
Education
Skills
languages
Websites
Certification
Timeline
Generic

Carissa Ibanez

Pharr,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Luka Life + Style
12.2023 - Current
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Retail Sales Associate

Ross Dress For Less
12.2021 - Current
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Head Cashier Supervisor

Wing Barn
06.2021 - 10.2023
  • Increased customer satisfaction by addressing and resolving customer issues promptly and professionally.
  • Streamlined checkout processes for faster transactions, resulting in shorter wait times for customers.
  • Implemented new training materials to improve cashier efficiency and accuracy.
  • Managed a team of cashiers, ensuring proper scheduling, breaks, and coverage during peak hours.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.

Education

High School Diploma -

Edinburg High School
Edinburg, TX
06.2021

Skills

  • Retail Sales
  • Customer Assistance
  • Providing Feedback
  • Suggestive Selling
  • Cash Handling
  • Teamwork and Collaboration
  • Gift Wrapping
  • Available Nights, Weekends and Holidays
  • Merchandise Receiving and Handling
  • Answering Customer Questions
  • Leadership
  • Refunds and Exchanges

languages

Spanish
Native or Bilingual

Certification

Texas Food Safety Manager Certification Examation

Timeline

Retail Sales Associate

Luka Life + Style
12.2023 - Current

Retail Sales Associate

Ross Dress For Less
12.2021 - Current

Head Cashier Supervisor

Wing Barn
06.2021 - 10.2023

High School Diploma -

Edinburg High School

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Carissa Ibanez