Carl Martini
Cranberry Township,PA
Summary
Motivated Telecommunications student seeking to gain hands-on experience. Friendly and dependable worker with a strong drive to succeed and well-developed customer service and engagement skills.
Overview
5
5
years of professional experience
Work History
Crew Member
Einstein Bros. Bagels
Cranberry, PA
12.2020 - Current
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Assisted management team with inventory counts of food products and beverage supplies.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Drove team success by quickly completing assigned tasks.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Intern
Pittsburgh Thunderbirds
Gibsonia, PA
06.2019 - 08.2019
- Sold tickets to fans for entrance to games.
- Assisted team members with performing half-time activities.
- Completed merchandise booth and snack sales to customers.
- Cleaned up the stadium after games.
- Assisted with support and execution of fan engagement.
Crew Member
Five Guys
Cranberry Township, PA
09.2018 - 07.2020
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
Education
Bachelor of Arts - Telecommunications
Penn State University
State College, PA05-2025
Skills
- Customer Service
- Customer Engagement
- Inventory Counts
- Store Opening and Closing
- Cash Handling
- Teamwork and Collaboration
Timeline
Crew Member
Einstein Bros. Bagels
12.2020 - Current
Intern
Pittsburgh Thunderbirds
06.2019 - 08.2019
Crew Member
Five Guys
09.2018 - 07.2020
Bachelor of Arts - Telecommunications
Penn State University
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