Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Carla Andrade Benitez

Alexandria,VA

Summary

Strong background in customer service for over 4 years and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for effective communication, patience, and focus on delivering quality results. Outstanding skills in customer service, devoted to customer needs and team members. Brings a positive attitude and willingness to learn.


Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member

Janjer Enterprises
08.2020 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Education

Associates - Business Administration

Northern Virginia Community College
Annandale, VA
06-2027

High School Diploma -

West Potomac High School
Alexandria, VA
06-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cleaning
  • Problem-solving
  • Customer engagement
  • Integrity and honesty
  • Interactive communication skills
  • Hospitality service expertise
  • Team player

Certification


  • Certified CPR

Languages

Spanish
Full Professional
English
Native or Bilingual

Interests

  • Enjoy participating In the gym for overall physical and mental well-being
  • Gym Workouts
  • Regularly practice mindfulness and meditation for overall wellness
  • I enjoy cooking for friends and family gatherings
  • Learning new cooking techniques and expanding my culinary skills


  • I enjoy helping others and giving back to the community

Timeline

Crew Member

Janjer Enterprises
08.2020 - Current

Associates - Business Administration

Northern Virginia Community College

High School Diploma -

West Potomac High School