Carla Chavez-Hock

• Achieved operational efficiency by supervising team members and ensuring task adherence. Streamlined opening and closing processes to enhance customer experience. Optimized cash handling procedures to safeguard financial integrity. Enhanced customer satisfaction through effective order management and product procurement. Maintained high cleanliness standards to foster a positive shopping atmosphere. Led shift teams to improve overall performance and service delivery.

• Assisted customers with order placement and payment processing. Prepared food items and crafted beverages. Maintained cleanliness of dining area and lobby. Opened and closed the establishment as scheduled.

• I was an overnight stocker at the Base. i would come in an hour before the store closer to start stocking the cold products. And help customer find the product they were looking for. i would also clean the floors
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Maintained neat, organized stockroom free of hazards.

Assisted customers with order placement and payment processing. Maintained cleanliness of lobby, play area, and restrooms. Stocked incoming supplies to ensure availability for operations.

• Managed cash register and processed customer orders efficiently. Oversaw cleanliness of dining area to enhance customer experience. Prepared and cooked menu items to ensure timely service. Organized and replenished inventory of cups and supplies for operational readiness.