Carla Grice
Crawfordville,FL
Summary
Human resources professional with over 20 years of extensive experience in various aspects of the field. Comprehensive and extensive background in customer service, staffing, administrative and personnel functions and organizational development. Intuitive leader with strengths in change management, team building, and problem solving. Skilled in the use of Excel, Word, Outlook and Internet Explorer.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
25
25
years of professional experience
Work History
Administrative Assistant III
Florida Department Of Corrections
Tallahassee, FL
09.2025 - Current
- Managed scheduling and logistics for departmental meetings and events.
- Coordinated communication between teams to ensure project alignment and timely updates.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained inventory of office supplies and placed orders.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Program Manager
United States Army Reserve
Marysville, WA
07.2023 - 07.2025
- Supervised and directed a staff of personnel professionals who manage the day-to-day operations of their assigned subject matter areas
- Developed recommendations for improving HR processes include applicable best practices and trends of stakeholders and employer strategies for conserving federal resources and enhancing productivity
- Served as a team leader or support team members in completing special projects assigned, including analysis, developing solutions to HR issues or concerns, policy implementation, developing reports, participating in presentations, and/or project coordination
- Managed HR policies or other applicable information within functional areas for accuracy and recommendations updates. Ensure compliance with all federal discrimination and employment regulations
- Managed talent reviews and succession planning cycle, personnel records compliance, leave reports, personnel readiness and employment processes
- Identified, developed, and delivered human resource data, this included presenting data in meaningful way that showed clear trends in human resources, including recruitment and retention, employee compensation, and other components of the employee life cycle
Senior Human Resources Planning Manager
Fort Cavazos, TX
04.2022 - 07.2023
- Served as the Senior Retention and HR Advisor liaison with both Training and Doctrine Command (TRADOC) and Forces Command (FORSCOM) engagement within the 1st Cavalry Division within the Army
- Interpreted and implemented retention policies
- Served as a liaison to the National Guard and Army Reserve components for the Active Army
Program Director
Aurora, CO
06.2020 - 04.2022
- Managed seven direct reports and 60 indirect reports evaluated their performance with the shaping and sustaining of over 17,000 Army employees that completely served, supported, and influenced 300 Army Reserve organizations housed in 50 facilities throughout the assigned area of operation
- Managed a team that prepared quarterly resource consulting for our parent organization using charts, and briefings for leadership action reviews on all matters pertaining to funding, equipment, personnel, facility repairs, and contracts
- Implements strategic marking plans and sales campaigns for Commanding General Officers to recruit and retain their organization's end strength through counseling, negotiation, implicit leadership, and persuasion
Sergeants Major Academy
El Paso, TX
08.2019 - 06.2020
- A comprehensive higher education program recognized by all military and government organizations as the premier capstone to professional military courses, culminating in promotion to the rank of Sergeant Major, the highest enlisted position in the Army.
- Only 1% selected to attend this highly demanding educational course. Conducted research on a committee that inspired organizational change in personnel recruitment and hiring, utilizing Science, Technology, Engineering, and Mathematics (STEM) across the entire US Army Reserve and National Guard.
- Developed logical, practical, and original reasoning abilities necessary for problem-solving by analyzing available information to arrive at solutions and decisions that affect lives, careers, retention, and human resourcing.
Senior Human Resources Operations Manager
Fort Drum, NY
06.2018 - 08.2019
- Managed 5 direct reports that accounted for all retention and recruiting operations for the Reserve Component in all states and territories that supported a workforce of 15,000+ personnel.
- Established rapport with employees and key unit personnel to advise, assist with unit retention and HR; determined the training needs, implementation of recruitment and retention policies
- Maintained vendor relations for the procurement of office equipment, administrative needs, and training
Personnel Supervisor
Fort Knox, KY
05.2016 - 06.2018
- Expertly managed organizations ensure personnel achieve full medical readiness compliance
- Implemented strategies and procedures that increased on-line annual mandatory training requirements by 61% over fiscal year 2017
- Strong work ethic assisted organization in emergent tasks 100% of the time
Senior Personnel Supervisor
Marysville, WA
05.2014 - 05.2016
- Executed 125 orders totaling over $124K in travel funds; executed over 250 Defense Travel System authorizations totaling over $288K in travel funds
- Processed over one hundred transactions in the Retention Management System (RMS); achieved over 86% on personnel medical readiness
- Initiated over one hundred finance and personnel performance reviews; conducted over one hundred organization personnel accountabilities; executed five personnel accountabilities during natural disasters
Career Counselor
Human Resources Command
Fort Stewart, GA
08.2009 - 05.2014
- Developed and reviewed the stay and exit interview process, analyzed alternative solutions or approaches, and recommended the most effective solutions
- Advised personnel on industry standards and leading practices who are new to the organization
- Managed Full cycle recruitment and onboarding of new employees
Human Resources Specialist
El Paso, TX
07.2006 - 08.2009
- Identified and resolved complex recruitment and placement issues of employees and stakeholders.
- Analyzed and reported human resources staffing data
- Advised management on recruitment and placement efforts and screening techniques to fill company vacancies
- Advised potential employees of the monetary benefits for future employment
- Provided regulatory guidance on service eligibility and explained policy requirements for assignment to over 3,600 managers and employees
- Provided individual employee counseling on available developmental job opportunities and assignments
Human Resources Consultant
Chattanooga, TN
01.2001 - 07.2006
- Identified and resolved complex recruitment and placement issues of employees and stakeholders.
- Advised management on recruitment and placement efforts and screening techniques to fill company vacancies
- Advised potential employees of the monetary benefits for future employment
Education
Master of Science -
Master of Education - Counselor Education
Florida Agricultural & Mechanical University
05.1998
Skills
- Customer service
- Computer skills
- Office administration
- Critical thinking
- Strong problem solver
- Dedicated team player
- Verbal communication
- Mail distribution
- Schedule management
- Professional communication
- Microsoft Office Suite
Timeline
Administrative Assistant III
Florida Department Of Corrections
09.2025 - Current
Program Manager
United States Army Reserve
07.2023 - 07.2025
Senior Human Resources Planning Manager
04.2022 - 07.2023
Program Director
06.2020 - 04.2022
Sergeants Major Academy
08.2019 - 06.2020
Senior Human Resources Operations Manager
06.2018 - 08.2019
Personnel Supervisor
05.2016 - 06.2018
Senior Personnel Supervisor
05.2014 - 05.2016
Career Counselor
Human Resources Command
08.2009 - 05.2014
Human Resources Specialist
07.2006 - 08.2009
Human Resources Consultant
01.2001 - 07.2006
Master of Science -
Master of Education - Counselor Education
Florida Agricultural & Mechanical University