Summary
Work History
Education
Skills
Languages
Timeline
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Carla Michel

Carla Michel

426 Valley Rd Elkins Park ,PA

Summary

Dynamic team player with proven customer service and problem-solving skills honed at Dunkin' Donuts. Excelled in fast-paced environments, effectively managing time to serve customers with efficiency, leading to enhanced customer satisfaction. Proficient in cash handling and POS systems, demonstrating a keen ability to improve operational flow and teamwork.

Work History

Crew Member

Dunkin' Donuts
05.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Education

Architectural Engineering

Pennsylvania State University
University Park, PA
05.2026

High School Diploma -

Cheltenham High School
Wyncote, PA
06.2022

Skills

    Customer Service

    Teamwork and Collaboration

    Time Management

    Problem-Solving

    Cash Handling

    Cleaning

    Point of sale operation

Languages

French
Professional Working
Haitian Creole
Native or Bilingual

Timeline

Crew Member

Dunkin' Donuts
05.2024 - Current

Architectural Engineering

Pennsylvania State University

High School Diploma -

Cheltenham High School
Carla Michel