Summary
Overview
Work History
Education
Skills
Timeline
Generic
Carlia Pedro

Carlia Pedro

Norfolk,VA

Summary

Motivated professional with several years of experience offering office support in the industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.

Overview

12
12
years of professional experience

Work History

Administrative Assistant

Empire Stat Group LLC
Manhattan, New York
10.2017 - 06.2025
  • Perform general administrative duties such as data entry, document management, and record keeping.
  • Managed and responded to email inquiries, ensuring timely communication and support for internal and external stakeholders.
  • Assisted various departments by providing basic support.
  • Process and verify insurance claims
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Implemented filing systems that improved document retrieval speed and organization.
  • Organized and filed data systematically for quick access to essential information.

Receptionist Administrator

Tribeca Vision
Manhattan, New York
05.2013 - 08.2017
  • Coordinated appointment scheduling and maintained accurate staff calendars to enhance workflow efficiency.
  • Prepared and processed patient records using electronic health record systems.
  • Organized daily office operations, including filing, ordering supplies, and setting up meeting spaces to support team productivity.
  • Handled diverse needs for clients in-person, by phone or through email.
  • Responded promptly to emails from customers and other departments within the organization.
  • Delivered excellent customer service while interacting with internal and external customers, fostering positive relationships.

Education

Some College (No Degree) - Business Administration and Management

LaGuardia Community College
Long Island City, NY

Skills

  • Office administration
  • Scheduling coordination
  • Scheduling appointments
  • Data entry
  • Documentation and recordkeeping
  • Filing
  • Data management
  • Technical proficiency
  • Attention to detail
  • Insurance processing

Timeline

Administrative Assistant

Empire Stat Group LLC
10.2017 - 06.2025

Receptionist Administrator

Tribeca Vision
05.2013 - 08.2017

Some College (No Degree) - Business Administration and Management

LaGuardia Community College
Carlia Pedro