Carlmelo Miles
Chicago,IL
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
4
4
years of professional experience
Work History
Cashier
Mariano's
Evergreen Park, IL
04.2020 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Valet Driver
The Marriott Hotel
Normal, IL
02.2024 - 05.2024
- Assisted customers with luggage and packages before and after parking vehicles.
- Observed traffic laws and followed established routes and schedules.
- Answered questions and provided insight into local attractions and facility amenities.
- Handled difficult situations calmly and professionally in order to maintain a positive relationship with guests.
- Greeted customers and took car keys to park vehicles in available spots.
- Informed guests of location of hotel reception, concierge and lounges.
- Greeted customers and opened car doors to enhance service.
Education
Some College (No Degree) - Communications
Illinois State University
Normal, ILSkills
- Customer Assistance
- Client Needs'
- Problem-Solving Skills
- Driving
- Leadership
- Retail Merchandising
- Product Knowledge
- Cleaning and sanitizing
- Customer service excellence
- Time management skills
- Guest inquiries
- Customer Relations
Timeline
Valet Driver
The Marriott Hotel
02.2024 - 05.2024
Cashier
Mariano's
04.2020 - Current
Some College (No Degree) - Communications
Illinois State University
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