Carlos Alvarado
San Salvador,San Salvador
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Team-oriented self-starter bringing 12 years in training, staff development, management and human resources. Exceptional communication, analytical and organizational skills.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
18
18
years of post-secondary education
Work History
Training Director
Focus El Salvador
08.2020 - Current
- Organized regular workshops focusing on soft skills such as communication, conflict resolution, and time management for improved workplace dynamics.
- Managed budgets for all training activities, ensuring cost-effective delivery without sacrificing quality or impact.
- Streamlined onboarding processes for new hires, reducing time-to-productivity and improving employee satisfaction.
- Collaborated with management to identify skill gaps, leading to creation of targeted training initiatives.
- Enhanced employee performance by developing comprehensive training programs tailored to organizational needs.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Conducted research and analysis of learning needs of employees to develop targeted training programs.
- Assisted in development of employee assessments to measure training value.
- Coordinated technical training and personal development classes for staff members.
- Optimized scheduling processes for instructor-led courses, maximizing resource utilization while minimizing disruptions to daily operations
Leadership Development Manager
Focus El Salvador
08.2019 - 08.2020
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Accomplished multiple tasks within established timeframes.
Trainer
Focus El Salvador
06.2016 - 03.2018
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Ensured consistent messaging across all training materials by adhering to corporate branding guidelines.
Trainer
Sykes El Salvador
03.2012 - 03.2016
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
- Facilitated team-building exercises that fostered collaboration and communication among department members.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Education
High School Diploma -
Colegio San Francisco
El Salvador 05.2001 -
Marketing - Marketing
Universidad Francisco Gavidia
El Salvador 06.2006 - Current
Skills
Program implementation
undefinedTimeline
Training Director
Focus El Salvador
08.2020 - Current
Leadership Development Manager
Focus El Salvador
08.2019 - 08.2020
Trainer
Focus El Salvador
06.2016 - 03.2018
Trainer
Sykes El Salvador
03.2012 - 03.2016
Marketing - Marketing
Universidad Francisco Gavidia
06.2006 - Current
High School Diploma -
Colegio San Francisco
05.2001 -
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