Carlos Galvan
Nashville,TN
Summary
Results-driven professional with a strong background in B2B sales and relationship building. Proven ability to understand client needs and deliver tailored solutions, enhancing customer satisfaction and loyalty.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Outside Sales Representative
MSI
Nashville, Michigan
01.2026 - Current
- Presented product features and benefits to potential customers effectively.
- Provided product demonstrations to highlight advantages and usage for clients.
- Developed relationships with clients to understand their needs and preferences.
- Maintained knowledge of current product offerings and pricing structures.
- Gathered data on competitors' products, prices, and sales techniques.
- Collaborated with other departments to complete sales transactions.
Customer Service Representative
MSI
Nashville, Tennessee
02.2025 - 01.2026
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with inquiries and resolved issues efficiently.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Utilized company software to track customer requests and feedback.
Education
Bachelor of Science - Criminal Justice
Middle Tennessee State University
Murfreesboro, TN05-2024
Skills
- Effective communication
- Time management
- Team collaboration
- Independent problem-solving
- Professional communication
- B2B sales
- Relationship building
- Problem-solving
- Product demonstration
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Outside Sales Representative
MSI
01.2026 - Current
Customer Service Representative
MSI
02.2025 - 01.2026
Bachelor of Science - Criminal Justice
Middle Tennessee State University