Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. I’m looking forward to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Carlos Gonzalez
Server/Bartender
Norwalk,CT
Summary
Overview
10
years of professional experience
3
Languages
Work History
South Bay Fairfield55 Miller St Fairfield CT, CT
Head Bartender
09.2021 - 03.2024
Job overview
- Assisted in event planning and execution, delivering memorable experiences for private parties and corporate functions.
- Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Romanacci Pizza Bar4244 Madison Ave Trumbull Ct
Manager
01.2018 - 06.2021
Job overview
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Taverna 1439 Madison Ave Bridgeport CT
Server
03.2014 - 12.2017
Job overview
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Checked guests' identification before serving alcoholic beverages.
Education
Central High SchoolBridgeport, CT
06.2015
University Overview
Skills
Blending techniques
Attentive service
Measurement accuracy
Wine and liquor knowledge
Cash Handling
Customer Service
Suggestive Selling
Sales and Upselling Techniques
Changing beer kegs
Inventory
Drink Preparation
Preparing garnishes
Timeline
Head Bartender
South Bay Fairfield
09.2021 - 03.2024
Manager
Romanacci Pizza Bar
01.2018 - 06.2021
Server
Taverna
03.2014 - 12.2017
Central High School