Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
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Carlos Lopez Juarez

Colorado Springs,CO

Summary

Ambitious and detail-oriented Service Advisor, shaped by my mistakes and experiences, driven to provide exceptional customer service and quality repairs. Motivated to grow the service department and its team beyond its potential. Excell in roles I take with pride and professionalism.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Service Advisor

Phil Long Ford Chapel Hills
Colorado Springs, CO
02.2020 - Current
  • Greeted customers with utmost respect, and made them feel welcomed.
  • I listened to customers' concerns and addressed every last detail that was provided.
  • Facilitated repairs between Quicklane, the main shop, and the detail bay, all while meeting promise times and exceeding expectations.
  • I kept my colleagues updated on policies and assisted with any obstacles they might have encountered.
  • Certified Master Service Advisor with Fotor Motor Company.

Service Technician

Phil Long Ford Chapel Hills
Colorado Springs, CO
02.2020 - Current
  • Identified potential problems during routine inspections in order to prevent future breakdowns.
  • Performed quality used car inspections in order to deem the vehicle safe and roadworthy.
  • Worked with sales and service managers to complete timely and accurate repairs before the sale of the vehicle.
  • I was a top technician throughout most of my tenure as a technician.

Owner/Operator

VinLeo LLC
Colorado Springs, CO
04.2021 - 01.2023
  • Managed daily operations of the business, including sales, inventory, and accounting.
  • Advertised, promoted, and sold services offered by VinLeo LLC.
  • Developed relationships with local vendors/distributors.

Education

Associate of Applied Science - Automotive Service Technology

Pikes Peak Community College
Colorado Springs, CO
12-2019

Skills

  • Attention to detail
  • Problem solving
  • Team collaboration
  • Sales expertise
  • Ability to adapt
  • Calm and collected under pressure
  • Willingness to admit mistakes and learn from them

Affiliations

  • Avid snowboarder
  • Church on Sundays
  • Outdoorsman

Accomplishments

  • Frequent Winners Circle honors
  • Top Service Technician
  • 1.1 million in sales in first calendar year as an advisor

Certification

  • Master Service Advisor
  • Certified tire sales rep with brands offered by Quicklane
  • ASE and Ford certified technician

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Owner/Operator

VinLeo LLC
04.2021 - 01.2023

Service Advisor

Phil Long Ford Chapel Hills
02.2020 - Current

Service Technician

Phil Long Ford Chapel Hills
02.2020 - Current

Associate of Applied Science - Automotive Service Technology

Pikes Peak Community College

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Carlos Lopez Juarez