Carlos Serrano
San Antonio,TX
Summary
I consider myself to be an excellent communicator with both my team and customers alike, especially in those chaotic fast paced environments. My customer service is beyond amazing, receiving many compliments from customers and even praise to the general manager, ensuring everyone leaves the establishment with a smile. I am seeking to effectively use these skills with a new team and environment, and help make the establishment a brighter place.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
San Antonio, TX
06.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
High School Diploma -
Marshall High School
San Antonio, TX05-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Languages
English
Native or Bilingual
Spanish
Limited Working
American Sign Language
Limited Working
Timeline
Crew Member
McDonald's
06.2023 - Current
High School Diploma -
Marshall High School