Summary
Overview
Work History
Education
Skills
Timeline
Licenses
Generic

Carly Benton

Tacoma

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Server

Golden Corral Buffet and Grill
03.2025 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Server

Applebee's Grill + Bar
11.2022 - 01.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

bookkeeping

Smiths Remodeling
03.2020 - 10.2022
  • Provided bookkeeping services, such as invoicing, preparing financial statements and managing accounts payable and receivable
  • Developed and implemented a streamlined bookkeeping process that improved accuracy and reduced processing time by X%
  • Maintained cash flow records and generated cash flow projections to inform strategic decision-making
  • Performed monthly bank reconciliations to ensure accuracy of financial reports
  • Created and maintained detailed general ledger accounts and maintained accurate records of financial transactions

Bakery Manager

Old Country Buffet
06.2015 - 10.2019
  • Ensured bakery compliance with health and safety regulations, leading to improved customer confidence and satisfaction
  • Maintained a clean and organized bakery display, resulting in a 22% increase in sales
  • Utilized bakery equipment and tools safely and effectively
  • Developed a pastries-only bakery that quickly became the highest performing store in the chain
  • Achieved sales goals consistently over a period of 12 months, resulting in a promotion to sales manager

Education

Associate of Applied Science - Welding

Bates Technical College
Tacoma, WA
09-2026

GED -

Pierce College
Lakewood, WA
06.2014

Skills

  • Communication Skills
  • Adaptability
  • Ability to Work Under Pressure
  • Strategic Decision-making
  • Fast Learning
  • Team Motivation
  • Exceptional customer service
  • Guest engagement
  • Professional appearance
  • Customer service

Timeline

Server

Golden Corral Buffet and Grill
03.2025 - Current

Server

Applebee's Grill + Bar
11.2022 - 01.2024

bookkeeping

Smiths Remodeling
03.2020 - 10.2022

Bakery Manager

Old Country Buffet
06.2015 - 10.2019

Associate of Applied Science - Welding

Bates Technical College

GED -

Pierce College

Licenses

- WA Food Handler Card

- WA MAST Alcohol Server Permit 

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