Driven Server Manager with expertise in team training, guest experience optimization, and incident management. Proven track record in improving restaurant operations and streamlining processes.
Overview
14
14
years of professional experience
Work History
Server Manager
Rusty Rail Brewing
Mifflinburg, PA
08.2018 - Current
Oversaw daily operations, ensuring exceptional service quality and customer satisfaction.
Trained and mentored staff, fostering a collaborative team environment.
Developed schedules and managed labor costs to optimize efficiency.
Implemented new processes that improved workflow and reduced service time.
Medical Assistant
WellSpan Evangelical Community Hospital
Lewisburg, PA
05.2012 - 05.2017
Administered patient care, including vital signs and medical history documentation.
Assisted healthcare providers with examinations and procedures to ensure efficiency.
Coordinated patient appointments and follow-ups to enhance service delivery.
Managed electronic health records for accuracy and compliance with regulations.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.