Carly Oster-Sutcliffe
Port Saint Lucie,FL
Summary
Seasoned General Manager with proven leadership skills. Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness.
Overview
12
12
years of professional experience
Work History
General Manager
RaceTrac Petroleum Inc.
Port Saint Lucie, FL
10.2012 - Current
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Administered employee discipline through verbal and written warnings.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Ensured compliance with local health department regulations regarding food safety standards.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Education
High School Diploma -
South Fork High School
Stuart, FL01-2008
Some College (No Degree) - Early Childhood Education
Indian River State College
Ft. Pierce, FLSkills
- Relationship building
- Employee development
- Customer experiences
- Leadership
- Time management
- Quality management
- Supervision and training
- Employee scheduling
- Staff training and development
- Problem resolution
- Verbal and written communication
- Client relations
- Staff supervision
Timeline
General Manager
RaceTrac Petroleum Inc.
10.2012 - Current
High School Diploma -
South Fork High School
Some College (No Degree) - Early Childhood Education
Indian River State College