Carmen Barrera
Los Banos,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to driving team success and contributing to organizational growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Seeking a position in the Criminal Justice field focusing on juveniles, utilizing 11 years of customer service experience, excellent planning and organization skills, as well as 3 months of experience responding to inmate letters and logging books and inmate requests. Able to work both independently and as a team member.
Overview
13
13
years of professional experience
Work History
Cashier
The Home Depot
Los Banos, CA
09.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Merchandiser
That Home Depot
Los Banos, CA
11.2020 - 08.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Scan Coordinator
Sprouts Farmers Market Inc.
San Jose
06.2016 - 11.2020
- Price maintenance, Weights and Measures for store
- Monitored sales events for accuracy in scanning and signage, maintained current knowledge of weekly ad items and verified pricing integrity.
- Confirmed accurate price changes and prepared and printed daily price download for full visibility.
Service Clerk
Safeway
San Jose
09.2014 - 06.2016
- Customer service, Cashier, Bakery, Floral
- Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
- Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
- Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
Sales Associate
Forever 21
Milpitas
11.2011 - 07.2014
- Customer service, Zone leader- Sort go backs and take them back to the section they belong, Fitting rooms
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Criminal Justice Admin-Intern
Catholic Charities- Inmate Support Services
San Jose
07.2011 - 09.2011
- Responded to Inmate letters with information they asked for, Logged in books we received to deliver to the inmates, Entering data into the Awards System, Checking the mail
Education
Associate in Arts Degree in General Education -
Heald College
Milpitas, CA04.2012
Associate in Applied Science Degree in Criminal Justice -
Heald College
Milpitas, CA10.2011
High School Diploma -
Milpitas High School
Milpitas, CA06.2009
Skills
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Multitasking and Organization
Reliability and punctuality
Time Management
Written and verbal communication
Organizational abilities
Merchandise Restocking
Microsoft Office
Teamwork and Collaboration
Problem-Solving
Administrativeskills
- Microsoft Office (Word, Excel, PowerPoint)
- Bilingual Spanish/ English
Relatedcourses
- Knowledge of types of crimes
- Forms of reports
- Criminal Investigation Techniques
- Basic Constitutional Law
- Classifications of Crime
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
The Home Depot
09.2023 - Current
Merchandiser
That Home Depot
11.2020 - 08.2023
Scan Coordinator
Sprouts Farmers Market Inc.
06.2016 - 11.2020
Service Clerk
Safeway
09.2014 - 06.2016
Sales Associate
Forever 21
11.2011 - 07.2014
Criminal Justice Admin-Intern
Catholic Charities- Inmate Support Services
07.2011 - 09.2011
Associate in Arts Degree in General Education -
Heald College
Associate in Applied Science Degree in Criminal Justice -
Heald College
High School Diploma -
Milpitas High School