Carmen Cifuentes
Beaumont,TX
Summary
Accomplished Property Manager with a proven track record at Lamb Companies, enhancing tenant satisfaction and occupancy rates through exceptional customer service and efficient property management. Skilled in property inspections and marketing, adept at fostering positive relationships and resolving issues swiftly. Demonstrated leadership in training and safety compliance, significantly improving operational efficiency.
Overview
6
6
years of professional experience
Work History
Property Manager
Lamb Companies
02.2019 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
LDAR Technician
Team Industries
10.2018 - 01.2019
- Provided training to new LDAR technicians, fostering a strong team environment focused on safety and regulatory compliance.
- Maintained accurate records of inspection data, supporting ongoing assessments of LDAR program effectiveness.
- Demonstrated commitment to safety by participating in regular training sessions and incorporating best practices into daily routines.
- Safeguarded employee health by following proper safety protocols during all field work activities, including wearing appropriate protective gear.
- Ensured calibration accuracy by performing routine checks on leak detection equipment according to established procedures.
Housekeeper
Z&E Services
07.2018 - 10.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Verified cleanliness and organization of storage areas and carts.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
Education
N/A - Didn’t Graduate, Only Completed 10th Grade
Mammoth High School
Mammoth Lakes, CASkills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Lease Renewals
- Rent collection
- Exceptional oral and written communication skills
- Eviction Procedures
- Property tours and inspections
- Property marketing and promotion
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Property Manager
Lamb Companies
02.2019 - Current
LDAR Technician
Team Industries
10.2018 - 01.2019
Housekeeper
Z&E Services
07.2018 - 10.2018
N/A - Didn’t Graduate, Only Completed 10th Grade
Mammoth High School