Carmen Landeros
Hanford,CA
Summary
Detail-oriented Student with a strong foundation in leadership and communication, excelling in team projects. Experienced in managing comprehensive case files and navigating complex legal processes to ensure timely and accurate documentation. Proven strengths include knowledge of social services systems and building effective relationships with clients and colleagues, contributing to reduced caseload backlogs through innovative management strategies.
Overview
2026
2026
years of professional experience
Work History
Lead Case Manager
CalAIM South Valley - RH Community Builders
Visalia, California
2025 - 02.2026
- Coordinated case management services for diverse client populations, tailoring approaches to meet individual needs.
- Managed client relationships and coordinated care plans with multi-disciplinary teams to ensure comprehensive support.
- Collaborated with community partners to expand resource availability, improving access for clients.
- Enhanced communication skills by actively listening to clients and addressing their needs.
- Maintained accurate documentation and upheld program standards.
Youth Tutor
Community Youth Ministries
Reedley, CA
01.2023 - 12.2025
- Supported youth in academic and personal development, fostering trust and rapport to encourage engagement.
- Assisted students with homework and study skills, enhancing their understanding and retention of material.
- Motivated students to set academic goals, boosting their confidence and commitment to learning.
- Advocated for students navigating challenges and helped them access resources.
- Strengthened skills in active listening, mentorship, and interpersonal communication.
- Prepared educational materials and resources for effective tutoring sessions.
- Created engaging materials for training sessions and mentoring activities.
- Resolved conflicts among mentees, promoting a positive learning environment.
Education
Bachelor of Arts - Forensic Behavioral Sciences
California State University, Fresno
Fresno, CA12-2025
Associate Degree -
Reedley College
Reedley, CA05-2023
Skills
- Case management
- Ethical interviewing
- Interviewing witnesses
- Building rapport
- Client advocacy
- Crisis navigation
- Conflict resolution
- Research
- Data interpretation
- Applied psychology
- Time management
- Problem solving
- Documentation management
- Effective communication
- Verbal and written skills
- Active listening
- Motivational understanding
- Empathy
- Ethical decision-making
- Professional ethics
- Deception detection
- Human behavior
- Youth mentoring
- Questioning techniques
- Interviewing witnesses
Projects
Interviewing & Interrogation Applied Projects - CSUF, Participated in multiple research studies and field projects simulating forensic interviews., Conducted independent research and real-world interviews to practice evidence-based techniques., Developed skills in deception detection, ethical questioning, and rapport building.
Volunteer Community Engagement
- Weekend Meal Service Volunteer, Poverello House, 01/01/18, 12/31/22, Provided meals and supportive assistance to community members in need., Maintained a respectful, welcoming environment as part of a team.
- Annual Foster Youth Conferences - Participant (CPOC), Various Locations, CA, 01/01/18, 12/31/25, Attended annual statewide foster care conferences focused on enhancing services and supports for youth in foster care., Gained specialized knowledge in trauma-informed approaches, juvenile system engagement, and behavioral interventions relevant to forensic interviewing., Developed understanding of collaboration between agencies and professionals supporting foster youth.
Honors Recognition
Dean's List, 05/01/25
Timeline
Youth Tutor
Community Youth Ministries
01.2023 - 12.2025
Lead Case Manager
CalAIM South Valley - RH Community Builders
2025 - 02.2026
Bachelor of Arts - Forensic Behavioral Sciences
California State University, Fresno
Associate Degree -
Reedley College