Dedicated customer service representative works productively and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than eleven years.
Overview
13
13
years of professional experience
Work History
Medical Front Office Receptionist
Family Eyecare Of Glendale
07.2012 - Current
Checked patient insurance, demographic, and health history to keep information current.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Adhered to strict HIPAA guidelines to protect patient privacy.
Completed patient referrals to other medical specialists.
Managed vision insurance billing and patient payments.
Front Office Receptionist
Nationwide Vision
08.2010 - 07.2012
Interacted with customers by phone, email, or in-person to provide information.
Organized paperwork such as charts and reports for office and patient needs.
Supported office staff and operational requirements with administrative tasks.
Education
No Degree -
Maricopa Community Colleges - Glendale Community College
Glendale, AZ
High School Diploma -
Glendale High School
Glendale, AZ
05.2007
Skills
Medical Records Management
Critical Thinking
Vision Billing and Coding
Clerical Support
Timeline
Medical Front Office Receptionist
Family Eyecare Of Glendale
07.2012 - Current
Front Office Receptionist
Nationwide Vision
08.2010 - 07.2012
No Degree -
Maricopa Community Colleges - Glendale Community College