Carmen Toledo
Frederick,MD
Summary
Enthusiastic professional with extensive experience in fast-paced dining environments. Proven ability to deliver exceptional customer service, uphold cleanliness standards, and effectively operate POS systems. Eager to contribute to a positive dining experience while ensuring compliance with food safety and alcohol regulations.
Overview
22
22
years of professional experience
Work History
Restaurant Team Member
Senor Tequilas Mexican Restaurant
Germantown, Maryland
06.2015 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with team members to maintain a clean and organized workspace.
- Provided quality customer service with a friendly attitude.
- Provided exceptional service to high volume of daily customers.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
waitress and bartender
los toltecos
Woodbridge, VA
01.2014 - 03.2017
- Provided excellent customer service to enhance dining experience.
- Assisted with menu recommendations to increase customer satisfaction.
- Processed payments efficiently using point-of-sale systems.
- Developed positive relationships with regular customers through friendly conversation.
sales
miriam
maracay, aragua
07.2004 - 10.2009
- Assisted customers in selecting clothing items based on personal style and preferences.
- Maintained organized sales floor to ensure an inviting shopping environment.
- Processed transactions accurately using point-of-sale systems and payment methods.
- Managed multiple tasks simultaneously in a fast-paced environment.
Education
Nail Technician -
Fernanda Beauty Bar
Silver Spring, MD08-2023
Some College (No Degree) - Agricultural Engineering
Universidad Central De Venezuela
VenezuelaHigh School Diploma -
Liceo Oswaldo Torres Viñas
Venezuela07-2007
Skills
- Customer service
- Point-of-sale operation
- Order accuracy
- Alcohol compliance enforcement
- Menu knowledge
- Food safety standards
Languages
Spanish
Native language
English
Upper Intermediate (B2)
B2
references
- Alejandro Lopez: 301-676-1300.
- Jeremy Wright: 240-743-8212.
Timeline
Restaurant Team Member
Senor Tequilas Mexican Restaurant
06.2015 - Current
waitress and bartender
los toltecos
01.2014 - 03.2017
sales
miriam
07.2004 - 10.2009
Nail Technician -
Fernanda Beauty Bar
Some College (No Degree) - Agricultural Engineering
Universidad Central De Venezuela
High School Diploma -
Liceo Oswaldo Torres Viñas