Carmen Torres
Chicago,IL
Summary
At Hanger Clinic: Prosthetics & Orthotics, I excelled as a Patient Care Coordinator, leveraging my HIPAA compliance expertise and organizational skills to enhance patient satisfaction and streamline clinic operations. My proactive approach in managing patient information and fostering strong referral networks significantly contributed to the clinic's reputation for exceptional care and privacy standards.
Overview
22
22
years of professional experience
Work History
Patient Care Coordinator
Hanger Clinic: Prosthetics & Orthotics
12.2002 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.
Education
GED -
Wilbur Wright College
Montrose And NaragansettSkills
- HIPAA compliance
- Organizational skills
- Appointment scheduling
- Good communication with patients
Timeline
Patient Care Coordinator
Hanger Clinic: Prosthetics & Orthotics
12.2002 - Current
GED -
Wilbur Wright College
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