Carmen Whetstone
KATY
Summary
Dedicated Medical Support Assistant with a proven track record at William Beaumont Army Medical Center, excelling in HIPAA compliance and patient communication. Adaptable and detail-oriented, committed to exceptional service.
Reliable Medical Support professional with 15 years of experience in clinical environment. Expertly assist with office operations and physician support by gathering patient information,
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Overview
9
9
years of professional experience
Work History
Medical Support Assistant
William Beaumont Army Medical Center
04.2010 - 10.2018
- Maintained strict compliance with HIPAA regulations, ensuring the protection of sensitive patient information.
- Promoted effective communication among medical staff by serving as a reliable liaison between physicians, nurses, and administrative personnel.
- Managed high call volume, addressing patient inquiries and concerns with professionalism and empathy.
- Provided exceptional customer service to patients, visitors, and colleagues, fostering a welcoming environment at all times.
Education
No Degree - Medical And Laboratory Assistant
Anniston Buisness Center
Anniston, AL02-1998
High School Diploma -
Westside High School
Gary, IN06-1980
Skills
- Detail-oriented
- Medical record assessment
- HIPAA compliance
- Patient communication
- Patient confidentiality maintenance
- Adaptable to change
Timeline
Medical Support Assistant
William Beaumont Army Medical Center
04.2010 - 10.2018
No Degree - Medical And Laboratory Assistant
Anniston Buisness Center
High School Diploma -
Westside High School
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