Carol Ortega
Anoka,MN
Summary
Understands warehouse operations and techniques, including inventory management and equipment operation. Committed to maintaining safe and organized workspace to ensure seamless workflow and productivity. Dynamic and results-driven professional with a strong background in customer service and teamwork. Proven ability to multitask and enhance operational efficiency, complemented by skills in machine operations and problem-solving. Committed to maintaining high standards of quality and cleanliness, ensuring exceptional guest satisfaction and productivity.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Positive and reliable individual with knack for efficiently handling tasks and strong work ethic.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald’s
Elizabeth City, NC
01.2025 - 03.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Housekeeper
Moneysworth Linen Services
Elizabeth City, NC
04.2024 - 03.2025
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Verified cleanliness and organization of storage areas and carts.
Warehouse Worker
Aw2 Productions
Chicago, IL
08.2022 - 07.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Optimized storage space, rearranging items to better utilize available square footage.
- Maintained clean, orderly work environment free of hazards.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
Machine Operator Technician
Cope Plastics
02.2023 - 05.2024
Machine Operator
Elgin Sheet Metal
Elgin, IL
09.2023 - 04.2024
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cleaning
- Self-discipline
- Integrity and honesty
- Resilience and persistence
- Creativity and innovation
- Inventory restocking
- Production line work
- Task prioritization
- Team contributions
- Machine operations
- Adaptability and flexibility
Timeline
Crew Member
McDonald’s
01.2025 - 03.2025
Housekeeper
Moneysworth Linen Services
04.2024 - 03.2025
Machine Operator
Elgin Sheet Metal
09.2023 - 04.2024
Machine Operator Technician
Cope Plastics
02.2023 - 05.2024
Warehouse Worker
Aw2 Productions
08.2022 - 07.2024