Dedicated healthcare professional experienced in supporting OB/GYN practices and delivering patient care. Skilled in patient scheduling, insurance verification, EMR documentation, and front office operations. Known for strong communication, attention to detail, and fostering positive relationships with patients and providers. Offers administrative and compliance expertise, showcasing exceptional organization and multitasking abilities.
Overview
11
11
years of professional experience
Work History
Corporate Recruiter
East Coast Warehouse & Distribution Corporation
01.2018 - Current
Coordinated onboarding, compliance documentation, and scheduling to facilitate seamless integration of new hires.
Collaborated with managers to enhance team performance while providing exceptional customer service.
Managed multiple priorities and deadlines in a fast-paced environment to uphold operational efficiency.
Maintained confidential records and ensured regulatory compliance to support organizational integrity.
Culinary Specialist
U.S. Army
01.2016 - 01.2023
Led team initiatives to enhance collaboration and efficiency in various projects.
Adapted quickly to dynamic work settings, maintaining focus and effectiveness under pressure.
Planned and prepared nutritious meals for soldiers in diverse environments.
Managed inventory of food supplies and ensured proper storage practices.
Trained and supervised junior culinary team members on food safety standards.
Patient Care Coordinator
Dr. Vinay R. Shah, MD – OB/GYN
Clifton
01.2016 - 01.2018
Scheduled new, follow-up, surgical, and diagnostic appointments.
Obtained insurance verifications and prior authorizations for testing and procedures.
Verified insurance and secured prior authorizations for testing and procedures to facilitate patient care.
Collected patient co-pays and posted payments accurately.
Maintained accurate Electronic Medical Records (EMR) and scanned medical documentation.
Answered high-volume multi-line phones and responded to patient inquiries.
Processed prescription refill requests and coordinated communications between physicians and patients to ensure timely care.
Served as liaison between physicians, hospitals, specialists, and patients.
Prepared referrals and supported daily administrative operations while ensuring compliance with HIPAA regulations.